I will NEVER EVER recommend this place to any single person ever. I bought a Mazda CX-7 from them thinking this was a great car choice. I knew it was but they neglected to tell me how many problems was wrong with it. First of all a few days in my transmission starts acting up so I can't even drive up hills so that's putting my life in danger right there. Second, my Driver shaft is all types of messed up I can't go on the highway without feeling like my life is honestly in danger because of the sounds my car makes when it hits 60mph.... My bearings in my car are also just terrible. I took it back, left it for about a week. Their "mechanic" said that everything was fixed and I took his word for it trusting him. Sure enough ABSOLUTELY NOTHING WAS FIXED... They claimed they fixed my transmission though which was the main problem as they said. But no, they overfilled my transmission fluid so in the long run making it worse. This place has pissed me off beyond believe and I will continue to tell everyone about my awful experience here. And I hope they see this.... Screw this place!!!!!
I would definitely recommend them if you are on the market for a vehicle. They are local to Syracuse and have been doing this for 50 years, so that says it all!
I've always brought my car to Pete Kitt to have it serviced. Their staff has always been extremely helpful at keeping my car running like a top!
I do not think they inspect these cars before they sell them. They definitely do not clean them. Had to take it to the car wash to clean inside and out
I bought a car from Pete Kitt's a few years ago. It was a very nice vehicle and it has served me well. Recently I called them again to look into upgrading into a newer model. Their customer service was as helpful as ever. I had so many questions on how to handle the car I already had, whether to sell it or trade it in, and what's the fastest way to make the upgrade. Customer service handled all the paperwork for me, and it felt so easy. They were patient with me trying to figure out the different makes and models for the upgrade I wanted, and I am very pleased with the final choice I made. I really enjoyed working with them, so it was not simply buying a car, but I feel I even learned some new things about vehicles. I am sure some of these tips will be helpful to me in the future as well!
Second day I had the car the air conditioner wasn't working. Had to bring it in for charging. 2 weeks later the battery died. 2 issues within the first 30 days. They're lucky I love this car. I replaced the battery at an instant oil change shop it since it wouldn't hold a charge and it was 7 pm. I submitted a copy and asked for a refund due to the limited warranty notice that states covered at 100% within the first 3000 miles. No call back. Now they're refusing to reimburse me. The warranty has things they MAY replace. Car had to be jump started, they were closed but I was SUPPOSED to wait for them to open and have them look at it first.
Great people to work with! Helpful and experienced! My son and I went there shopping for a car for him. As he is a first time buyer, he was not sure how the process works, and as a mother I was worried he may make a mistake. Pete Kitt's was patient and helpful, they answered all our questions, and to a mother that's what matters. I wanted to be sure my son will get the best car for the money he can afford, something reliable to get to and back from college. The whole process was easy, it took just a day, and my son was so happy to finally be able to have his own car. Thank you for helping us both!
Never again! I bought 2 cars there. No issues 4 years ago.
Pete Kitt S Automotive Sales Service is a US Car Dealer based in Camillus, New York. Pete Kitt S Automotive Sales Service is located at 101 Bennett Rd, Camillus, NY 13031, USA.
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